NTU Online Portal Terms & Conditions

  • 1. Introduction

    Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the application (the "NTU Online Portal ") operated by Nanyang Technological University, Singapore (NTU Singapore) ("us", "we", or "our").

    "Users" means users of the NTU Online Portal, including you and "User" means any one of them.

    "Services" means all the services provided by us via the NTU Online Portal to Users, and "Service" means any one of them.

    Personal Data” has the same meaning as defined in the Singapore Personal Data Protection Act. Your access to and use of the NTU Online Portal is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all users who access or use the NTU Online Portal and Services. By using the NTU Online Portal and Services, you agree to the collection, use and disclosure of your Personal Data in accordance with these Terms.

    • 1.1 General Terms & Conditions

      1.2 Changes

      This list of Terms and Conditions may be amended from time to time. We will provide you notice through our Services, or by other means, to provide you the opportunity to review the changes before they become effective. The notice will be provided through the following means: (1) a notice within the Service, or (2) a message sent to the contact information you provided us (e.g., email, mobile number, physical address). You agree to keep your contact information up to date. If you object to any changes, you may terminate your account. Your continued use of our Services after we publish or send a notice about our changes to these terms means that you are consenting to the updated terms.

      1.3 Members and Visitors

      When you “Log In” and join the NTU Online Portal, you become a User. To become a User and use the services offered on the NTU Online Portal, you must be: An alumnus of Nanyang Technological University (NTU), National Institute of Education (NIE) or any of their predecessor institutions. When you “Log In”, you will be asked to provide your latest personal particulars. These particulars will be verified to ensure that you are an alumnus. If you have chosen not to register for our Services, you may access certain features as a visitor. Users are account holders. You agree to: (1) try to choose a strong and secure password; (2) keep your password secure and confidential; (3) not transfer any part of your account (e.g., connections) and (4) follow the law and our list of Do and Don’ts. You are responsible for anything that happens through your account unless you close it or report misuse.

      A current user may also, through his/her own Social Media Accounts “Facebook” or “LinkedIn” or “Gmail”, invite other users from his/her own “Friends List” from “Facebook”, “Connections” from “LinkedIn” or “Contacts” from “Gmail” to register and log in to the NTU Online Portal.

      1.4 Intellectual Property Rights

      All editorial content, information, photographs, illustrations, artwork and other graphic materials, and names, logos and trade marks on the NTU Online Portal are protected by copyright laws and/or other laws and/or international treaties, and belong to us and/or our suppliers, as the case may be. These works, logos, graphics, sounds or images may not be copied, reproduced, retransmitted, distributed, disseminated, sold, published, broadcasted or circulated whether in whole or in part, unless expressly permitted by us and/or our suppliers, as the case may be.

      Nothing contained on the NTU Online Portal should be construed as granting by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the NTU Online Portal without our written permission. Misuse of any trademarks or any other content displayed on the NTU Online Portal is prohibited.

      We will not hesitate to take legal action against any unauthorised usage of our trade marks, name or symbols to preserve and protect its rights in the matter. All rights not expressly granted herein are reserved. Other product and company names mentioned herein may also be the trademarks of their respective owners.

      1.5 Limits

      NTU reserves the right to limit your use of the Services offered on the NTU Online Portal, including the number of your connections and your ability to contact other Members. NTU reserves the right to restrict, suspend, or terminate your account if NTU believes that you may be in breach of the terms of use or are misusing the Services (e.g. violating any of the Do and Don’ts). Your right to use the Services offered on the NTU Online Portal may be restored by NTU upon resolution of any disputes arising.

      1.6 Log Data

      Like many site operators, we collect information that your browser sends whenever you visit the NTU Online Portal ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of the NTU Online Portal that you visited, the time and date of your visit, the time spent on those pages and other statistics.

      1.7 Cookies

      Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to access some sections of the NTU Online Portal.

      1.8 Termination

      If you use (or anyone other than you, with your permission uses) the NTU Online Portal, any Services in contravention of these Terms and Conditions of Use, we may suspend your use of the Services and/or the NTU Online Portal.

      If we suspend the Services or the NTU Online Portal, we may refuse to restore the Services or NTU Online Portal for your use until we receive an assurance from you, in a form we deem acceptable, that there will be no further breach of the provisions of these Terms and Conditions of Use.

      1.9 Governing Law

      The use of the NTU Online Portal and the Services and these terms are governed by the laws of Singapore. Any claim relating to use of the NTU Online Portal and the Services shall be heard by Singapore Courts.

  • 2. Personal Data Protection Act (PDPA)

    2.1 You authorize NTU to collect, use, disclose and/or process your personal data for one or more of the following purposes:

    1. To manage the Services we provide;
    2. To improve or modify our Services;
    3. To provide you with a convenient experience;
    4. To manage your relationship with NTU as an alumnus; and
    5. Any other purpose reasonably related to the aforesaid.

    (collectively, the “Purposes”).

    2.2 The security of your personal data privacy is important to NTU, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

    2.3 We may need to disclose your personal data to third parties, whether located within or outside Singapore, for one or more of the above Purposes, as such third parties, would be processing your Personal Data on our behalf for one or more of the above Purposes.


  • 3. Terms & Conditions on Services Offered by the NTU Online Portal

    The following section dictates the specific terms and conditions pertaining to the usage of the following Services offered by the NTU Online Portal.

    3.1 Dashboard

    The Dashboard is the “Homepage” for all Users. It contains links to the following services:

    1. Alumni Profile;
    2. Alumni Directory;
    3. Alumni Connections;
    4. Events;
    5. Messages;
    6. Blogs;
    7. Groups;
    8. Job Portal;
    9. Advertisements;
    10. Invite Friends;
    11. Notifications;
    12. Feeds;
    13. Dynamic content authored by the Administrator:
      1. Where Alumni Work: A static image, which shows the distribution of Users in the Portal, according to the organisation they are currently employed at;
      2. Registration Statistics: A static image, which shows the current month’s number of new User registrations;
      3. Photo Gallery: A random set of images selected from NTU Alumni-related events, presented in a banner format.

    The specific terms and conditions for each of these Services will be detailed further in the following sections.

    3.2 Alumni Profile

    The Alumni profile page displays individual User’s personal, educational and professional information. It also allows Users to Connect with other Users. As part of the privacy settings, each User has the option to select the types of profile information to be displayed to other Users.

    By viewing the Alumni Profile in the NTU Online Portal, you agree to the following terms and conditions stated:

    1. Not to use the service to copy, transfer or distribute personal information of the alumni available in the Alumni Profile Page;
    2. Not to use the service or the information or content disclosed to you via the service:
      1. In any way which is unlawful, offensive or could result, in damage to property or injury to any person, including by harassing or threatening people;
      2. In a way which infringes NTU or any other person’s rights (including intellectual property rights and moral rights).
    3. Not to allow, whether knowingly or not, someone else to use the service in the above mentioned manners;
    4. You allow your own profile to be searchable and/or viewable based on your selected privacy settings. You allow connections based on your own preferences. NTU is not liable for any disputes arising from viewing of profiles and/or connecting to other Users due to User negligence or oversight in updating and/or maintaining his/her own privacy settings.

    3.3 Alumni Directory

    The Alumni Directory allows Users to search for and view other Users profile page, based on search criteria. The individual User may choose to have his/her own profile hidden from the search results, based on his/her individual privacy settings.

    By accessing the Alumni Directory in the NTU Online Portal, you agree to the following terms and conditions stated:

    1. Not to use the service to data-mine or conduct automated searches of the alumni data available in the NTU Online Portal;
    2. Not to use the service to copy, transfer or distribute personal information of the alumni available in the NTU Online Portal;
    3. Not to use the service or the information or content disclosed to you via the service:
      1. In any way which is unlawful, offensive or could result, in damage to property or injury to any person, including by harassing or threatening people;
      2. In a way which infringes NTU or any other person’s rights (including intellectual property rights and moral rights).
    4. Not to allow, whether knowingly or not, someone else to use the service in the above mentioned manner;
    5. You allow your own profile to be searchable and/or viewable based on your own privacy settings. NTU is not liable for any disputes arising from Alumni Directory profile search due to User negligence or oversight in updating and/or maintaining his/her own privacy settings.

    3.4 Alumni Connections

    Users may receive requests to connect from other Users. All Users have the prerogative to accept or reject these requests. The User may also, through his/her own privacy settings, allow or disallow incoming connection requests. Once connected, the User may view the connected User’s profile and send messages to him/her.

    By connecting with other Users in the NTU Online Portal, you agree to the following terms and conditions stated:

    1. Use this service only for the sole purpose of alumni networking and communication;
    2. Agree to be responsible for the content of all your message communications (Detailed below, under “Messaging”);
    3. Not to use the service or the information or content disclosed to you via the service:
      1. In any way which is unlawful, offensive or could result, in damage to property or injury to any person, including by harassing or threatening people;
      2. In a way which infringes our or any other person’s rights (including intellectual property rights and moral rights).

    3.5 Events

    Users are able to view, register and make payment for events posted by Administrators and/or Alumni Associations. Administrators have the right to maintain, update or remove any event in the NTU Online Portal.

    By registering for an Event in the NTU Online Portal, you agree to the following terms and conditions stated:

    1. You have authorised NTU to videotape and photograph you and you grant NTU the license to use your video images and photographs in NTU related promotional materials;
    2. NTU will/may collect, use and/or disclose your personal data for conducting publicity and/or the development of promotional materials for use by NTU.

    Further Detailed Terms and Conditions will be specified in the individual Event registration pages.

    By creating an Event in the NTU Online Portal, Alumni Associations agree to the following terms and conditions stated:

    1. The Event is organized for the purposes of professional or social networking for NTU Alumni;
    2. The Event is not organized for any individual User’s financial gain or gratification;
    3. The Event will be subject to NTU Administrator approval;
    4. The Administrator reserves the right to amend the details of the event or reject and/or cancel it, without necessarily providing any justification.

    3.6 Messaging

    By accessing and using the Messages service in the NTU Online Portal, you agree to be responsible for the content of all your message communications and you agree to undertake not to use or permit anyone else to use the service in the following manner:

    1. Not to publish messages which are/contains:
      1. Suggestive, paedophilic or sexual in nature;
      2. Violent, Shocking or Graphic in nature;
      3. Impersonating or harassing other people;
      4. Infringing on existing copyrights;
      5. Inciting Racial and Religious hatred;
      6. For individual profit and gratification;
      7. Personal or confidential information;
      8. Promotion of distribution of prohibited goods and services;
      9. Spam, Malware and Viruses;
      10. Illegal materials;
      11. Content which are for a purpose other than which we have designed them or intended them to be used.

    2. NTU reserves the right to suspend or terminate a User’s Account if the User infringes on the above-mentioned terms and conditions, without necessarily providing any justification to the User. The User may also be reported to the relevant authorities; The opinions and assertions contained in the User’s messages are that of the individual User’s own personal views and does not necessarily reflect the official positions or policies of NTU.

    Users may report any User who has infringed on any of the above-mentioned terms and conditions. NTU reserves the right to conduct a thorough investigation of any abuse cases reported. The User agrees to provide full cooperation to assist NTU in the investigation process. The decision made by NTU is final and binding.

    As a general rule, these text only messages will be kept private and will only be retrieved for the purposes of dispute investigation and resolution.

    3.7 Blogs

    Users are able to create and maintain their own Blogs. The Blog contents are shareable within the NTU Online Portal and on the User’s Social Media platforms. Other Users may view, comment and “Like” other Users’ Blogs.

    By accessing and using the Blogs service in the NTU Online Portal, you agree to the following terms and conditions stated:

    1. Not to publish content in the Blogs section, be it in the form of text, imagery or media, which are/contains:
      1. Suggestive, paedophilic or sexual in nature;
      2. Violent, Shocking or Graphic in nature;
      3. Impersonating or harassing other people;
      4. Infringing on existing copyrights;
      5. Impeding on Racial and Religious harmony;
      6. For individual profit and gratification;
      7. Personal or confidential information;
      8. Promotion of distribution of prohibited goods and services;
      9. Spam, Malware and Viruses;
      10. Illegal materials;
      11. Content which are for a purpose other than which we have designed them or intended them to be used.
    2. NTU reserves the right to suspend or terminate a User’s Blog and/or Account if it infringes on the above-mentioned terms and conditions, without necessarily providing any justification to the User. The User may also be reported to the relevant authorities;
    3. The opinions and assertions contained in the User’s Blog are that of the individual User’s own private views and does not necessarily reflect the official positions or policies of NTU.

    Users may report any Blog and/or User whom infringed on any of the above-mentioned terms and conditions. NTU reserves the right to conduct a thorough investigation of any abuse cases reported. The User agrees to provide full cooperation to assist NTU in the investigation process. The decision made by NTU is final and binding.

    3.8 Groups

    Users are able to form and administer Groups. These Groups formed may be based on Class, Faculty, Location, Alumni Association or Interest. The User who formed the group becomes the group administrator. Other group members may make/share posts, comment and view group members.

    By creating a Group in the NTU Online Portal, you agree to the following terms and conditions stated:

    1. The Group is created for the purposes of professional and social networking for NTU Alumni;
    2. Not to publish content in the Groups, be it in the form of text, imagery or media, which are/contains:
      1. Suggestive, paedophilic or sexual in nature;
      2. Violent, Shocking or Graphic in nature;
      3. Impersonating or harassing other people;
      4. Infringing on existing copyrights;
      5. Impeding on Racial and Religious harmony;
      6. For individual profit and gratification;
      7. Personal or confidential information;
      8. Promotion of distribution of prohibited goods and services;
      9. Content which are for a purpose other than which we have designed them or intended them to be used.
    3. NTU reserves the right to suspend or terminate a Group if it infringes on the above-mentioned terms and conditions, without necessarily providing any justification to the User. The Group Administrator and/or members may also be reported to the relevant authorities;
    4. The Group administrator will be responsible for approving/moderating the following:
      1. New member requests;
      2. New member posts/comments;
      3. New event posts;
      4. New job posts.
    5. The opinions and assertions contained in a Group are that of the individual members own private views and does not necessarily reflect the official positions or policies of NTU;
    6. NTU reserves the right to approve/moderate the Group at its own discretion, without necessarily providing any justification to the Group Administrator and/or Users.

    3.9 Jobs Portal

    Users and Administrators are able to post Job advertisements on the NTU Online Portal. Users may search for, view, apply for jobs and upload their Resume on the NTU Online Portal. Job advertisements are subject to Administrator’s approval.

    By posting a Job advertisement in the NTU Online Portal, you agree to the following terms and conditions stated:

    1. The Job advertisement does not contain the following:
      1. Misleading, unreadable or ‘hidden’ keywords that are irrelevant to the job opportunity posted;
      2. Inaccurate, false or misleading information;
      3. Content that is discriminatory, sexually explicit, obscene, libellous, defamatory, threatening, harassing, abusive, or hateful;
      4. Content which infringes on any existing copyrights;
      5. Descriptions that impersonates or relates to unrelated job opportunities or companies;
      6. Descriptions that do not comply with applicable local and national labour and employment laws;
      7. Self-promotion or advertisement for personal gain or profit;
      8. Self-distribution franchises, pyramid schemes or Multi-Level Marketing opportunities;
      9. Solicitation for sexual services or for jobs of a sexual nature;
      10. Content which are for a purpose other than which we have designed them or intended them to be used.
    2. NTU reserves the right to reject or remove a Job advertisement at its own discretion, without necessarily providing any justification to the User;
    3. NTU is not involved in the actual transaction between employers and candidates. As a result, NTU is not responsible for User Content, the quality, safety or legality of the jobs or resumes posted, the truth or accuracy of the listings, the ability of employers to offer job opportunities to candidates or the ability of candidates to fill job openings;
    4. You assume all risks associated with dealing with other users with whom you come in contact through the Jobs Portal service provided by the NTU Online Portal. We expect that you will exercise caution when using the Jobs Portal service provided by the NTU Online Portal;
    5. As a convenience to Users, the Jobs Portal service provided by the NTU Online Portal may include links to external web sites or materials, which are beyond NTU’s control. NTU is not responsible for content on any site outside the NTU Online Portal.

    3.10 Advertisements

    Users are able to request Administrators to post Advertisements on the NTU Online Portal. This service is currently complimentary for Users but is subject to Administrator approval and vetting.

    By submitting an Advertisement to be posted on the NTU Online Portal, you agree to the following terms and conditions stated:

    1. The Advertisement does not contain the following:
      1. Misleading, unreadable or ‘hidden’ keywords that are irrelevant to the content posted;
      2. Inaccurate, false or misleading information;
      3. Content that is discriminatory, sexually explicit, obscene, libellous, defamatory, threatening, harassing, abusive, or hateful;
      4. Self-promotion or advertisement for personal gain or profit;
      5. Solicitation for sexual services or for jobs of a sexual nature;
      6. Content which violates any code, regulation, directive or law in Singapore or any jurisdiction;
      7. Content which infringes on any existing copyrights;
      8. Content which are for a purpose other than which we have designed them or intended them to be used.
    2. NTU reserves the right to amend, reject and/or remove an Advertisement at its own discretion, without necessarily providing any justification to the User;
    3. NTU will not be responsible for any errors or inaccuracies in advertising materials;
    4. NTU will not be responsible for any transactions that may arise from any advertisement. Such transactions will be entirely a private agreement between the User and Respondent. NTU will not be liable for results or transactions arising from the advertisement that fail to meet the Respondent’s expectations. The Respondent will have to be fully aware of all possible risks and liabilities that may arise when he/she enters into a transaction with the User;
    5. The opinions and assertions contained in an Advertisement are that of the individual User’s own private views and does not necessarily reflect the official positions or policies of NTU;
    6. As a convenience to Users, the Advertisement service provided by the NTU Online Portal may include links to external web sites or materials, which are beyond NTU’s control. NTU is not responsible for content on any site outside the NTU Online Portal.

    3.11 Invite Friends

    Users are able to invite other Alumni to register and log in to the NTU Online Portal. This invitation can be sent to the User’s own “Facebook Friends” (Through the “Friend List”), “LinkedIn Connections” (Through the LinkedIn Connections) and “Gmail Contacts” (Through Google Contacts”).

    By inviting an Alumnus to register and log in to the NTU Online Portal, you agree to the following terms and conditions stated:

    1. The invited Alumnus will need to go through the “Log In” process as defined in Section 2.3 of this document.
    2. The invited Alumnus, after completing the “Log In” process is also liable for every term and condition stated in this document.

    3.12 Notifications

    Users will be able to receive the following types of notifications on their dashboard:

    1. Requests to Connect from another User;
    2. Requests to join a Group (that the User is currently an Administrator of) from another User;
    3. Activities such as new posts or comments from a Group;
    4. A request to create a new Group is approved;
    5. A response from another User regarding the User’s posts;
    6. Job Applications;
    7. Upcoming Events;
    8. Event cancellation;
    9. Event Feedback.

    3.13 Feeds

    Users will be able to post the following types of content on their own feeds:

    1. Text;
    2. Images;
    3. URL links;
    4. Embedded Audio or Video from external sites.

    Users are also able to comment, like or share their own feed content or other Users’ feed content.

    By accessing and using the Feeds service in the NTU Online Portal, you agree to the following terms and conditions stated:

    1. Not to publish content, be it in the form of text, imagery or media, which are/contains:
      1. Suggestive, paedophilic or sexual in nature;
      2. Violent, Shocking or Graphic in nature;
      3. Impersonating or harassing other people;
      4. Infringing on existing copyrights;
      5. Impeding on Racial and Religious harmony;
      6. For individual profit and gratification;
      7. Personal or confidential information;
      8. Promotion of distribution of prohibited goods and services;
      9. Spam, Malware and Viruses;
      10. Illegal materials;
      11. Content which are for a purpose other than which we have designed them or intended them to be used.
    2. NTU reserves the right to suspend or terminate a User’s Account if it infringes on the above-mentioned term and condition, without necessarily providing any justification to the User. The User may also be reported to the relevant authorities;
    3. The opinions and assertions contained in the User’s Feed are that of the individual User’s own private views and does not necessarily reflect the official positions or policies of NTU.

    Users may report any User who has infringed on the above-mentioned terms and conditions. NTU reserves the right to conduct a thorough investigation of any abuse cases reported. The User agrees to provide full cooperation to assist NTU in the investigation process. The decision made by NTU is final and binding.

  • 4. Other General Terms & Conditions

    The following section dictates other terms and conditions that do not pertain to the usage of a specific service offered by the NTU Online Portal.

    By “Registering” and “Logging In” to the NTU Online Portal, you are agreeing to the following:

    1. Use the Services provided by the NTU Online Portal in a professional manner and compliant to all applicable laws;
    2. Agree to take reasonable steps, no less rigorous than those taken to protect your own confidential and proprietary information, to prevent any unauthorised or inadvertent disclosure of the Confidential Information;
    3. Not act in an unlawful or unprofessional manner in connection with the Services provided, including being dishonest, abusive or discriminatory;
    4. Not creating a false identity or misrepresenting your true identity on the NTU Online Portal;
    5. Use, or attempt to use another person’s account;
    6. Develop, support or use software, devices, scripts, robots, or any other means or processes (including crawlers, browser plugins and add-ons, or any other technology or manual work) to scrape the Services or otherwise copy profiles and other data from the Services;
    7. Bypass or circumvent any access controls or Service use limits;
    8. Reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for the Services or any related technology that is not open source;
    9. Imply or state that you are affiliated with or endorsed by NTU without our express consent;
    10. Use bots or other automated methods to access the Services, add or download contacts, send or redirect messages;
    11. Monitor the Services’ availability, performance or functionality for any competitive purpose;
    12. Engage in “framing,” “mirroring,” or otherwise simulating the appearance or function of the Services;
    13. Interfere with the Services security protocols by overriding or attempt to override them;
    14. Overlaying or otherwise modifying the Services or their appearance.
  • 5. Disclaimer

    5.1 We will use reasonable endeavours to correct any errors or omissions as soon as practicable after being notified of them. However, we do not guarantee that the Services or the NTU Online Portal will be free of faults, and we do not accept liability for any such faults, errors or omissions.

    5.2 We do not warrant that your use of the Services or the NTU Online Portal will be uninterrupted and we do not warrant that any information (or messages) transmitted via the Services or the NTU Online Portal will be transmitted accurately, reliably, in a timely manner or at all. Notwithstanding that we will try to allow uninterrupted access to the Services and the NTU Online Portal, access to the Services and the NTU Online Portal may be suspended, restricted or terminated at any time.

    5.3 We do not give any warranty that the Services and the NTU Online Portal are free from viruses or anything else which may have a harmful effect on any technology.

    5.4 We reserve the right to change, modify, substitute, suspend or remove without notice any information or Services on the NTU Online Portal from time to time. Your access to the NTU Online Portal and/or the Services may also be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore such access as soon as we reasonably can. For the avoidance of doubt, we reserve the right to withdraw any information or Services from the NTU Online Portal at any time.

    5.5 We reserve the right to block access to and/or to edit or remove any material which in our reasonable opinion may give rise to a breach of these Terms and Conditions of Use.

  • 6. Contacts

    For any feedback or issues arising from the use of the services offered by the NTU Online Portal, please write in to either the NTU Alumni Affairs Office (NTUAlumniPortal@ntu.edu.sg) or NBS Alumni Office (NBSAlumniOffice@ntu.edu.sg).